![]() Turn the Note 4 off then press and hold Volume up, Home, and Power. Check out the free Greenify app, which can help identify and deal with rogue apps. See if you can identify a problem app or service - you may be able to uninstall it or disable it. Go to Settings > Battery and take a look at the usage.Make sure you restart the Note 4 periodically.You can configure what it does in Settings > Power saving. Check out our tips for saving smartphone battery life for some basic ideas to reduce the drain.Bear in mind you’ll be using it a lot more for the first few days, too, and batteries can take some time to bed in. It has a big battery that should last a decent amount of time, but there are plenty of apps that can impact it negatively. There have been reports of people suffering poor battery life on the Note 4. If that doesn’t help, your best bet is to request a replacement from your carrier, or contacting Samsung about a repair.Try using an app like Dead Pixel Detect and Fix to see if you can get them working again.If you notice that your new Galaxy Note 4 has dead pixels on the screen, not to worry - you have a few options. For older apps that haven’t been updated with a software option, you can long-press on the Recent apps key to expose the menu.It’s usually an icon of three dots - you may have to swipe to reveal it. Most developers have updated their apps to include a menu option as a software button.The key to the left of the Home button is now Recent apps, in line with the rest of the Android world. If you’re upgrading from another Samsung device to the Note 4, you might be annoyed by the lack of a Menu key. If the issue persists, contact your retailer, carrier, or Samsung and arrange a return and replacement.Make sure you have all your data backed up, and then go to Settings > Backup and reset > Factory data reset > Reset device > Erase everything. If the reboots stop, back up the data from the card on your computer, re-insert the card in your Note 4, and try reformatting it on via Settings > Storage > Format SD card. If you’re using a Micro SD card in your Note 4, remove the card from your phone and test to see if the random reboots still occur.The phone will simply restart itself at random intervals with no obvious cause. Alternately, you can factory reset your phone and selectively re-install apps until you find the culprit.Ī few people have encountered a random reboot issue with their Note 4 handset. You could check your apps one-by-one - start with wearable apps and anything that accesses the notifications. If you’re still having the problem, there’s a good chance that a specific app is causing it.Make sure that Settings > Language and input > Voice search > “Ok Google” Detection is set to Always on.Others report the opposite - that S Voice must be on for “OK Google” to work. The “OK Google” voice command and “Always on” setting shouldn’t be incompatible, but some people have had success turning off Voice wake-up in the Settings menu of S Voice.Others report that the “Always on” function that allows you to use the command when the screen is off doesn’t work properly. For some people, it worked fine when initially set up, but then stopped working after a couple of days. Glitch: ‘OK Google’ doesn’t workĪ few people have been reporting issues getting the voice command “OK Google” to work correctly every time. All you can really do is ignore the gap, or return your Note 4 if it’s under warranty. Since the issue was publicized, a lot of people have shown off similar gaps on the other smartphones, and some Note 4s may be worse than others. There’s a good chance that you wouldn’t notice the gap unless it was pointed out. “We assure our customers that all Galaxy Note 4 units meet our strict manufacturing and quality control standards.” “The reported issue does not impact the functionality or quality of the Galaxy Note 4,” a spokesperson told TrustedReviews. Over time, friction between parts may cause this gap to expand slightly.” This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. But “ Gapgate” may have been intentional.Īs the user manual states, “a small gap appears around the outside of the device. There are photos and videos of people sticking business cards into the gap between screen and body, both at the top and sides of the Note 4. Issue: “Unfortunately, contacts has stopped working”Ī bunch of reports sprang up shortly after the Note 4 release in South Korea complaining about a gap all around the screen.
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